In order to make Trinity Health Stadium a more secure venue for our fans, all event tickets will be accessed from a mobile device. Digital ticketing reduces the amount of fraud and gives fans the ability to conveniently manage their tickets on their phone.
The easiest place to access your mobile tickets is through the SeatGeek app. You can add tickets to your Apple or Google Wallet. The app is available through the App Store or Google Play Store. Season Ticket Members and group tickets can also be accessed on your phone’s web browser through their Hartford Athletic – SeatGeek Account Manager. Single Ticket purchasers can also find their tickets by logging into SeatGeek.com.
Ticketing from the SeatGeek App
![Hartford Athletic mobile ticketing with SeatGeek step 1: select the tickets icon on the bottom of the screen](https://www.hartfordathletic.com/wp-content/uploads/sites/17/2022/03/step-1.jpg?w=576)
![Hartford Athletic mobile ticketing with SeatGeek step 2: click "sign up or log in" to access your account](https://www.hartfordathletic.com/wp-content/uploads/sites/17/2022/03/380523213-step-2.jpg?w=576)
![Hartford Athletic mobile ticketing with SeatGeek step 3: tap any of the match ti;es to view your tickets](https://www.hartfordathletic.com/wp-content/uploads/sites/17/2022/03/380523224-step-3.jpg?w=576)
![Hartford Athletic mobile ticketing with SeatGeek step 4: tap the QR code to view your ticket](https://www.hartfordathletic.com/wp-content/uploads/sites/17/2022/03/380523231-step-4.jpg?w=576)
![Hartford Athletic mobile ticketing with SeatGeek step 5: present this QR code at the gate to get into the stadium](https://www.hartfordathletic.com/wp-content/uploads/sites/17/2022/03/380523233-step-5.jpg?w=576)
Accessing your Parking Pass
![Hartford Athletic mobile parking step 1: scroll down when viewing your ticket to view the parking icon](https://www.hartfordathletic.com/wp-content/uploads/sites/17/2022/03/380523190-step-1-parking.jpg?w=576)
![Hartford Athletic mobile parking step 2: present this QR code to the stadium parking attendants](https://www.hartfordathletic.com/wp-content/uploads/sites/17/2022/03/380523208-step-2-parking.jpg?w=576)
TICKETING FROM BROWSER
Accessing Tickets
If you are a Season Ticket Member, you can log in with your Account Manager credentials. You can also log in with SeatGeek credentials to manage single-match tickets purchased through SeatGeek.
Once you have logged in, the upcoming events you have tickets to will appear. To manage a given event, click on it. Or click “Tickets” from the menu bar.
Linking Account
You must have your account linked in order to view your tickets if you are a season ticket member or group ticket buyer. Verify your email and account by following this link. https://seatgeek.com/hartford/verify
Sending Tickets
Select the match or event you have tickets for and hit “Send.” Once you select the specific tickets you would like to send, confirm your choices then a link will be provided which you can copy and paste into an email or any other messaging platform. We also recommend entering the name of who you plan on sending the tickets to.
Exchanging Tickets For A Future Match
If you are a Season Ticket Member, you can log in with your Account Manager credentials to exchange tickets for a match you cannot attend for additional tickets to a future match.
Once you have logged in, under the “Offers” tab you will see 2024 STM Ticket Exchange. Select that offer and follow each step to conduct the exchange. For more information, please view this step-by-step video from SeatGeek.
What if you don’t have a smartphone?
If you do not have a smartphone, you will need to visit the Box Office ticket window on matchday. Please have a valid ID for the name on the account.
Questions? Contact us at tickets@hartfordathletic.com or call (860) 298-9233.